Managed IT Services
Managed IT services that keep problems from starting.
Instead of calling someone after something breaks, your computers, network and accounts are looked after on a schedule: updates applied, warning signs caught early, and one place to go when you need help.
What’s included
What Tarchos handles
- An onboarding review of your computers, network, accounts and backups, written up in plain language
- Scheduled operating-system and software updates, tested before they roll out where practical
- Device and backup monitoring, with alerts handled as agreed in your plan
- Security basics kept in place: multi-factor sign-in, supported antivirus, firewall and admin-account hygiene
- New-hire and departing-employee setup: accounts, devices and access added or removed cleanly
- Remote and on-site support for day-to-day problems
- A running record of your equipment, licences and the work done
Sound familiar?
Problems this solves
- Updates that never get installed until something stops working
- Nobody knows which computers are backed up, or whether the backups restore
- Former employees still have access to email or shared files
- The office depends on one person who "knows the computers"
Not sure this is the right service? Describe the problem and we’ll point you the right way.
How it works
From first message to finished work
- Consultation
We talk through how your office works, what is frustrating, and what you depend on.
- Assessment
A walk-through of your devices, network and accounts. You get a written summary and a proposal.
- Onboarding
Monitoring and maintenance are set up with your approval, one system at a time.
- Ongoing care
Maintenance runs on schedule, and you have one contact for help when something comes up.
Questions
Managed IT Services: common questions
How is managed IT priced?
Each plan is quoted monthly after the assessment, based on the number of people and devices and how much support you want included. You see the scope in writing before you agree.
Do I have to sign a long contract?
Terms are agreed in writing before work starts. Ask about them during the consultation.
Is this 24/7?
No plan is sold as round-the-clock staffing. What is monitored, and how alerts are handled, is spelled out in your plan.
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Learn moreTell us what you need.
Request support for a problem you have now, or book a free consultation to talk through your office’s IT.