Computer Repair
Computer repair with a clear diagnosis before any work.
Find out what is actually wrong, what it will take to fix, and whether it is worth fixing, before you pay for a repair.
What’s included
What Tarchos handles
- Hardware diagnosis for computers that will not start, overheat, crash or make noise
- Windows troubleshooting: startup failures, update errors, blue screens, driver problems
- SSD, memory and other upgrades, with your files moved across
- Malware and unwanted-software removal, or a clean reinstall with your data kept
- Performance tune-ups for slow machines
- Data recovery attempts from failing or damaged drives, where possible
Sound familiar?
Problems this solves
- The computer is slow, freezes or restarts on its own
- It will not power on, or it starts and shows an error
- A spilled drink, a cracked screen or a broken charging port
- Pop-ups, a changed homepage or software you did not install
Not sure this is the right service? Describe the problem and we’ll point you the right way.
How it works
From first message to finished work
- Describe the problem
Tell us the make, model and what happens. Photos of errors help.
- Diagnosis
We find the cause and give you the repair options and cost.
- Your approval
No repair starts until you say yes. If it is not worth fixing, we will tell you.
- Repair and testing
The machine is repaired and tested before you get it back.
Questions
Computer Repair: common questions
Will I lose my files?
Files are backed up first whenever the drive is readable. If a drive is failing, back up anything important yourself if you can before handing the device over.
Do you repair Macs?
Ask through the form with the model. Some Mac repairs are possible; others need Apple-specific parts or tools, and we will say so upfront.
Do you look through my files?
No. Technicians access only what the repair needs, and nothing personal is copied or kept.
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Secure, permission-based remote assistance for software problems, setup and quick fixes, with no travel time.
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Proactive maintenance, updates, monitoring and ongoing support for your office, for one predictable monthly arrangement.
Learn moreTell us what you need.
Request support for a problem you have now, or book a free consultation to talk through your office’s IT.